Sundarban Ayurved Bhawan » Refund Policy

In the event it is proved that the Practitioners have acted in contravention of any applicable laws, sundarbanayurvedbhawan shall provide complete refund to the User other than the sundarbanayurvedbhawan commission, subject to investigation undertaken by sundarbanayurvedbhawan .
If the cancellation is due to the abusive nature of the User, such User shall not be eligible for any refund and sundarbanayurvedbhawan shall be entitled to take any legal action, depending upon the gravity of the matter.
User shall refrain from raising any personal queries or advise on the Consult platform which are not related to a specific product. In the event the User raises any such personal queries or advice on the Consult platform, sundarbanayurvedbhawan reserves the right to terminate the consultation of such Users and further, such Users will not be entitled to any refund.
sundarbanayurvedbhawan reserves the right to permanently block Users from the Consult platform in the event sundarbanayurvedbhawan receives multiple cancellation request from such Users for reasons which do not form part of the cancellation policy of sundarbanayurvedbhawan.
sundarbanayurvedbhawan shall check the details and process the refund where applicable, solely at its discretion. After a refund request is processed, the money will be refunded to the User in seven (7) working days from the day refund has been approved from sundarbanayurvedbhawan.
In the event a User raises any concerns regarding the inappropriateness of a particular consultation on the Consult platform, the User agrees that the refund or any other outcome for any such concerns raised by the User will be subject to a detailed review of the said concerns by sundarbanayurvedbhawan as per sundarbanayurvedbhawan internal policies.
In all matters related to refund and settlement under this Agreement, sundarbanayurvedbhawan shall decide so at its sole and absolute discretion after detailed review of the matter and taking into account all the involved parties’ information. The decision of sundarbanayurvedbhawan shall be final in this regard.